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Cancellation and Refund Policy 

At Floating Lotus we take time to prepare for your appointment and are committed to providing you with excellent service. We require a 24 hour notice to cancel or reschedule an appointment. Less than 24 hours notice will result in a $50 cancellation fee.

Services Refund Policy 

All sales for services are final. We unfortunately cannot offer refunds to any used or unused service, packages or series. 

Online Return Policy

All online purchases of services are final. We do not offer refunds for any online purchases.

Pre-paid services

Pre-paid services are maintained in your account for 1 year and can be scheduled at any time until then.